This policy explains how BacklinkAfrica, operated by BackLink Africa LTD, Uganda, handles personal data.
What we collect and why
- Enquiry form, email and WhatsApp. Your name, work email, company, phone or WhatsApp number (if you give it), country, client website, the sites and topic you ask about, and your message. We use this to answer your enquiry, prepare quotes and handle orders.
- Analytics. We use cookieless analytics that count page views and actions such as using a filter or pressing a button. It does not use cookies and we never send names, emails or form text to it.
- Your enquiry list. Sites you add to your list are stored only in your own browser. We do not receive them unless you send an enquiry.
Who processes it
We use service providers to run the site and our business:
- a form service that delivers enquiries to our inbox;
- an analytics service;
- our email provider;
- PayPal and Stripe, which process payments on their own pages under their own privacy policies.
How long we keep it
We keep enquiries for 24 months after our last contact with you, then delete them, unless we need to keep order records longer by law.
Your rights
You can ask for a copy of your data, ask us to correct it or ask us to delete it. Email [email protected]. We reply within the time the law requires.
International transfers
Our service providers may process data outside your country. Where the law requires it, we rely on appropriate safeguards for these transfers.
Laws that apply
We handle personal data in line with the laws that apply to us and to you, which may include the EU and UK GDPR, Nigeria’s Data Protection Act (NDPA), Kenya’s Data Protection Act and South Africa’s Protection of Personal Information Act (POPIA).
We do not sell data
We do not sell or rent personal data.
Contact
Email [email protected].